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PRESENTER(s)Bob Verchota |
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Duration : 180 Minutes |
Training Description
One study reported that 86% of employees plan to pursue new jobs and employee turnover is on the rise and is expected to continue to worsen over time. In addition, over 60% of companies report having difficulty recruiting key talent. Most companies see retention as a key strategic imperative but less than half have a specific retention plan. Unfortunately most retention efforts are overly general, are expensive, and have little positive impact on turnover.
HR 101 for New Supervisors: Compliance You Need to Know
In this program, you’ll learn how to:
- HR’s role in mission and strategy
- Key anti-discrimination laws & protected classes
- Meaning of disparate treatment and adverse impact
- Rights employers DO have
- Recruiting and behavioral based interviewing
- Importance of goodness of fit in employee selection
- Onboarding basics and the 4 C’s of onboarding
- Key considerations in managing employees
- Seven steps to employee recognition
- Basics of Employment at Will
- Five considerations in determining just cause
- Progressive discipline and why you might not want it
- Seven steps to effective corrective action
- Twelve parts of disciplinary documentation
- What to know in disciplining employees
- The basics of sexual harassment and how to stay out of trouble
- What is quid pro quo and hostile working environment
- Essentials of the FMLA – what it is, who is covered, 6 things to remember
- Essentials of the Americans with Disabilities Act (ADAAA)
- Reasonable accommodation and interactive discussion basics
- What you need to know about wage and hour
- Independent contractor, exempt and nonexempt employees
- Seven reasons for having employee handbooks and six tips
Employee Retention Interviews: A Toolkit to Improve Retention and Lower Turnover
In this program, you’ll learn how to:
- Participants will learn the specific steps and receive the necessary materials to conducting an effective retention interview
- Stay interviews are a proven method of decreasing turnover and increasing retention.
- Turnover across the country has been increasing and is expected to continue to increase resulting in increased costs and reduced company effectiveness.
- CEOs have identified employee retention as a critical business imperative and stay interviews offer a targeted and specific solution to turnover.
- Stay interviews have the benefit of increasing employee motivation, engagement, development, and empowerment.
- Retention interviews offer a targeted process for focusing retention efforts on high impact employees
- Stay interviews identify areas of retention risk and a proactive solution for managing risk.
Exit Interview Toolkit – Starting and Enhancing Your Program
In this program, you’ll learn how to:
- Learn the 7 steps for implementing a program
- Understand the value of developing a listening culture
- Receive 13 reasons for implementing webinars
- Understand the difference between the employee’s perspective and employer’s perspective
- Receive the pros and cons of face-to-face, phone, questionnaire, and consultant interviews
- Learn who should conduct interviews and when they should be held
- Learn the value of 2 nd interviews
- Receive suggestions for making the employee comfortable and getting honest answers
- State the ins and outs of questionnaire administration
- Answer how to handle involuntary terminations
- Learn when offering confidentiality can be a problem
- 15+ considerations in conducting the actual interview
- Keys to effective listening
- Importance of documentation for legal protection
- Learn considerations for analyzing and reporting information
- Learn importance of taking action and getting the most out of the interviews
Who Should Attend:
- Business owners who need to know the basics
- Managers and supervisors (especially if they are new to their role)
- HR generalists and administrative assistants new to HR
- Payroll staff
- Small business administrative assistants
- Human Resources professionals,
- Leaders
Training Format |
Industry |