Over 60 per cent of fair housing complaints to HUD come from some sort of a maintenance issue. Maintenance staff have the most interaction with tenants and thereby have the most potential for a fair housing violation.

This course will cover all aspects of fair housing for maintenance personnel. Topics include assistive animals, steering, disability, reasonable accommodation, reasonable modification, as well as numerous tips on proper procedures.

This course will cover many topics and will answer such questions as:

• What is fair housing?
• What are the protected classes?
• What are the costs of a fair housing violation?
• How often is training needed?
• What questions can I answer?
• How do I deal with harassment?

This course has been updated to include recent HUD rulings which impact maintenance staff. By understanding these rulings the property will be in compliance with all fair housing regulations.

Who will Benefit:

• Property Managers
• Property owners
• Maintenance Staff
• Leasing Consultants